Refund policy

Exchange & Refund Policy

Code Beauty will accept exchange of the products purchased through the website www.codebeauty.in subject to the terms and conditions mentioned below: 

  • All products purchases are final.
  • Exchange requests will be entertained only in case the products received by the buyer are in damaged or expired condition. Only such cases will be considered for return and exchange thereafter. 
  • Buyer has to inform Code Beauty via email on contact@codebeauty.in (with supporting images of the concerned product) or on the helpline +91 9326033066 of his/her intention to exchange the damaged/expired products within 48 hrs of receipt of the goods at his/her shipping address. 
  • Damaged goods should be sent to Code Beauty only after written email consent to send back the product. 
  • All exchanges will be made after the returned shipment of products is received by Code Beauty. The courier charges for returning the broken cases will be borne by Code Beauty. 
  • Upon approval of the request, our team will share the return address with you.

 Cancellation & Refund Policy 

Orders cannot be cancelled and refund will not be initiated once the order has successfully been placed and processed by the payment gateway. Refund requests will only be considered in the following cases: 

  • If the buyer does not get the delivery of the ordered products within 30 days if Code Beauty fails to ship the ordered products. 
  • If the shipping location is not serviced by our partner courier companies. 
  • No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy. 
  • No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn't like it after delivery of the product or feels the product doesn't match his or her expectations.
  • No refunds will be given in the following cases: 
  1. Incorrect or insufficient address mentioned by the customer.
  2. Non-availability of recipient at the mentioned address and/or premises. Refusal to accept products.
  3. Delivered at the place/to the person specifically mentioned by the customer other than the customer himself.
  4. Force majeure event.In case product has undergone any tampering by the customer.

All emails in this regard are to be sent to contact@codebeauty.in